FAQs

Public and private live broadcasts

watch and interact simultaneously!

  • Watch live broadcasts and interact with sound
  • High-quality broadcasters of all types
  • One-on-one private broadcasting available

Article

What is the Live Channel and how much does it cost?

The Live Channel provides a variety of different broadcasts. Viewers can watch broadcasts and interact with broadcasters using a huge selection of functions at the same time. If there is a broadcaster you're interested in, you can request them to turn on a one-to-one private broadcast. This way, you can get to know them better and become close friends.

There are 3 types of broadcast rooms. Because of the difference in nature and functions of each broadcast room, the basic charge varies: - Free public broadcast: Free to view - VIP public broadcast: 50 coins per minute to view - VIP private broadcast: 300 coins per minute to view

The above basic charges only include viewing the broadcast. If other functions are used during the broadcast, additional charges may be incurred.

Apart from the basic price difference,how else do the four types of broadcast rooms differ?

Different broadcast rooms have a different maximum number of viewers allowed in each room. The functions available also differ:

- Free public broadcast: Unlimited number of viewers. You can send text messages, pop-up messages, gifts and instant private broadcast invitations to broadcasters. - VIP public broadcast: Maximum of 6 viewers. You can send text messages, pop-up messages, gifts and instant private broadcast invitations to broadcasters. You can also enjoy a coin rebate. - VIP private broadcast: One-on-one broadcast. You can send text messages, pop-up messages, emoticons, gifts, enjoy two-way video, talent shows and a coin rebate.

What is the Viewer Level?

Each gift sent goes toward moving up to the next level. Once you have obtained the required experience, you will move up a level and unlock different privileges and services.


What are the different privilieges for different levels?

Level 1: The basic feature of watching broadcasts and interactive with broadcasters.

Level 2: Get a virtual gift daily (effective on the day).

Level 3: Get a ride - Skateboard (valid for 30 days).

Level 4: Send exclusive gifts.

Level 5: Get a private broadcast voucher daily (effective on the day).

What is the Intimacy Level?

Your Intimacy Level represents how intimate you are with a broadcaster and is independent for each broadcaster. In a private broadcast, each gift sent goes toward moving up to the next level, and you will unlock different privileges and services. Intimacy with the broadcaster may decrease if you don't regularly view their private broadcasts.

Are there any rules or restrictions when booking a private broadcast?

You can request a private broadcast booking 3 days in advance at the earliest. A pre-payment for the first 5 minutes of the broadcast will be deducted as deposit for the booking. If the broadcaster confirms your request but does not show up at the scheduled period, your deposit will be fully refunded. If you do not show up, your deposit will not be returned. If you cancel a booking request before it is confirmed by the broadcaster, you will not be charged.

Will I get notified when a private broadcast I've scheduled is about to start? How do I start the broadcast?

You will be sent a notification 1 minute before the scheduled broadcast. If you sign in to the site within 3 minutes after the notification is sent, you will still receive the notification. If you sign in 3 minutes after, you will not.

Click on "Start Private Broadcast Now" within 3 minutes after receiving the notification to start the broadcast. If you do not start the broadcast within 3 minutes, you will be considered not to have shown up.

Are there any rules or restrictions when sending an instant private broadcast invitation?

No, there are no rules or restrictions. Just go to a broadcaster's profile and click on "Start Private Broadcast" to send an instant private broadcast invitation.

How does coin rebate work?

You will receive a rebate after watching a paid broadcast for a certain amount of time. You can use these coins to send gifts, pop-up messages and request talent shows in the same broadcast session. Once a session is ended, all credit rebate received will be cleared. As long as you do not end the session, even if you close and reopen the broadcast, the coin rebate will not be cleared.

Do I need to install any software to watch broadcasts?

You should have Adobe Flash Player version 11.1.0 or above installed on your computer. If you do not, a message will appear suggesting that you install this free software. Please note that to install the Adobe Flash Player, your computer must meet relevant system requirements. For further details, please go to the Adobe Flash Player official website:

http://www.adobe.com/products/flashplayer/tech-specs.html